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sendingSent 10 August at 06:00· Nadia Okafor

Post-purchase — Care & sizing

Subject: Looking after your order

Send to non-openers
Revenue
£1,980

17 orders · £116 AOV

Open rate
48.8%+10.6%

396 unique opens

Click rate
7.5%+3.4%

15.4% of openers clicked

Revenue / recipient
£2.44

Benchmark £1.42 retail median

Unsubscribes
0.25%

2 people · 0 complaints

Opens and clicks over time

72 hours after send. Apple Mail Privacy Protection opens are excluded.

61% of all opens landed in the first four hours. A follow-up to non-openers is worth roughly £356 based on your last three resends.

Delivery

What actually reached an inbox

  • Sent1,240 · 100.0%
  • Delivered812 · 65.5%
  • Opened396 · 48.8%
  • Clicked61 · 7.5%
  • Bounced9 · 0.7%

98.7% inbox placement across Gmail, Apple and Outlook seed accounts. No spam-folder hits detected.

Where it was read

Share of opens by client

  • Apple Mail (iOS)
    42.1%
  • Gmail (mobile web)
    24.6%
  • Gmail (desktop)
    14.2%
  • Outlook
    11.4%
  • Everything else
    7.7%